Part of the investment process is deciding on whom to work. Far too often this is an after thought and this can lead to disappointment in the hot tub experience.
A dealer will usually fall short if the brand they represent is not top of the line. And a number one brand will also fall short with out local back up from the dealer. Look for a number one brand hot tub coupled with local support.
Most manufacturer can present a proper front end (displays/brochures/sales aids) but only the ones that do significant volume have the back end support to have dedicated parts staff and technical staff, warranty staff to really support the product post delivery. It is worthy to recognize that a manufacturer that produces 3500 to 5000 hot tubs a year will not have the support of a manufacturer the has volumes of 30,000 to 50,000. The facts show that the producers of hot tubs have been reduced by 35 percent during the last 8 years.
Good questions to ask:
Questions to ask it look at when you are at your local hot tub store: